Here is an email we received from one of our happy customers:
"I am very, very happy with the work that you guys did. You did meet my expectations, and I am very appreciative. It runs nicely and looks BEAUTIFUL!!! I love new equipment, and your installation is so impressive. I really appreciate that you were so neat during the process. I am so nervous because of the stress of my work and other obligations that messiness makes me even more nervous and that was not the case with your work. In addition, all of you are so polite and pleasant to be around.
Please say thank you to everyone. And thank you, Ben."
We do all we can to make our customers happy. Thank you Abbie for this email.
We had the pleasure of working with Yale School of Architecture. We look forward to working with them again next year.
Autumn is finally here. Its been a long, hot summer and now we can finally open our windows and get some fresh air. It’s now time to think about getting our AC system ready for a long winter. If your air handling system is in the attic, it is very important to have the condensate removal lines serviced. This should include removal of any water and debris in the line trap and cleaning of the condensate pan and coil in the air handler. This will potentially prevent freeze-up of the drain line which often causes a crack in the pipe and water to leak in your ceiling next spring.
Your outdoor condensing unit should also be cared for as well. Keeping leaves, twigs, and acorns from getting into and surrounding the unit is helpful, and covering your unit top will assist with this. Avoid encasing the unit in any material that is not breathable. Remember, trapping moisture in the unit will accelerate component damage (and allow critters to find a home for the winter). Please call a qualified servicing company if you need any assistance with this.
We love happy customers. Below is a latest note of thanks from our customer. We are happy to do our job and fix your AC when you most need it, and we do appreciate notes like these.
Again, please accept my apologies. Like so many I imagine, once my AC was back up and cooling, I forget about the people who made it possible. Thank you for seeing to our needs so quickly and reassuringly. - Howard, Hamden CT
We get many questions regarding geothermal systems for homes. Most frequently, I am asked if Geothermal is right for my home. And the big answer is YES. In all applications, be it hot water or hot air existing systems, geothermal can be retro fitted to your home.
How are Geothermal systems installed?
Geothermal requires vertical bores (depth and number of bores varies based on size of your home), which will cause some disruption to your existing landscaping, but is easily repaired and healed. Here in the north east we are bed rock laden, which is a great medium for heat transfer, making retro fit applications a popular choice. Water from the well, is NOT used as commonly perceived. In the vertical bores, are a set of water lines that are surrounded by flexible grout which has a tremendous thermal conductivity. A water/anti-freeze blend is circulated through these loops and back to the geo-thermal machine providing heating and cooling.
What are the efficiency gains with Geothermal HVAC?
We often have energy efficiency gains of 40%-60% annually.
How long with Geothermal equipment last?
Because there is no equipment outside of your home, the average life expectancy of geo-thermal equipment can be 50% or more than a conventional outdoor heat pump or air conditioner.
Please ask us any questions that you may have about geothermal, so we can help unlock these mysteries for you. We have experience installing more than 25 residential and commercial Geothermal HVAC systems in CT.
This season has been one with a lot of pollen in the air. Your air conditioning system is sensitive to that. Here are some helpful tips to keep your air conditioning unit running well.
1. Keep the outdoor condensing unit coils clean. This can be done simply with a hose and fresh water.
Turn off the power supply to the outdoor unit. This means the circuit breaker and disconnect (which is mounted on your house near the outdoor AC unit) are turned off. If you are not sure it is off, please have a qualified technician perform this easy maintenance.
2. DO NOT USE a pressure washer as this will potentially damage your unit.
3. Keep grass clippings and other outdoor debris from gathering on and around your outdoor air conditioning unit.
4. A mid season air filter change may be necessary as pollen will gather on that filter, restricting air flow.
STAY COOL and enjoy your summer!
To keep your central AC system running well, one of the most important things that a home owner can do, is to replace the air filter in your air handler. This not only keeps your equipment running well and trouble free through out the season, but it will also, depending upon your filter selection greatly improve indoor air quality.
Did you know that seasonal allergies can also be kept in check with a quality air filtration system?
Please seek advice from an experienced contractor or contact us to help you select the proper air filtration system to fit your family’s needs.
We love our country! And our way of giving back to this great nation of ours is to honor those who put their lives at risk so that we may live safely with our families. Highwood Mechanical is proud to be part of House of Heroes Connecticut chapter, where we volunteer our services towards fixing veteran's homes.
Letters like these, give us a sense of satisfaction and life fulfillment that nothing else can ever provide. Read this very touching letter below:
"This letter is to let you and your company know how grateful and thankful we are for your generosity of assisting us with our needs for a new furnace. Please know that your kindness is greatly appreciated. I'm overcome with emotion. I cried the day the group came to install the furnace. We are hardworking people. However, my husband had become disabled and life has never been the same since then. May God bless and keep you all. I go down to the basement and touch the furnace and thank you guys all the time. No more fumes!! We are forever grateful. Hope that one day we will be able to pay it forward."
- Angela and Robert Carpenter
Proper installation of piping systems and duct systems is very crucial for comfortable living conditions in a home.
We ensure the proper building and designing of the system right from the blueprints. We look into the technical design as well as the asthetics and placements of the ducts around the home. For any successful implementation it is important to maximize the system for the building. To do this, we take a long look at the use, frequency, layout of the building structure and other elements that come into play. We also keep in mind the final expectation of the customer. In our 20+ years of experience we have often seen that most systems are oversized for a residence. Poorly designed piping and duct work leads to high costs in the long run as any enhancements will entail a redesign of the existing system and huge invasive changes to the layout of the structure.
Given all these reasons, it is highly advisable to design a sound and proper duct and piping system right from the beginning to avoid these circumstances.
Involve your HVAC team very early on when building your dream home and it will give you years of peace and savings.
We love to share our knowledge of HVAC with everyone. Most posts will be about features, tips, techniques related to HVAC.